Solutions Engineer (Pre-Sales)

Job description

Staffbase is an enterprise SaaS platform that helps HR and Communication leaders to transform their organizations into places where people feel connected and proud to come to work. Staffbase is the first employee experience platform to let employers and employees connect right through their mobile phone.

 

 

Headquartered in Chemnitz, Germany, Staffbase is a global company with  offices in Dresden, Cologne, Amsterdam, New York - and now also London! Our international team of more than  100 happy employees from 14 nationalities serve a rapidly expanding portfolio of customers who want to revolutionise  the employee experience. Staffbase is 4 years old, growing fast and our customers love us!

 

We are now looking for experienced  Solutions Engineers to join our team in our EMEA offices!

 

Your tasks include:

 

  • Work with our prospective customers to find the best setup for their internal communications needs

  • Uncover business pain points (the prospective customer isn't aware of yet) and help understand how Staffbase can address them

  • Become a strategic partner to our Account Executives and a trusted advisor to our prospective customers

  • Build and deliver custom demos and lead technical evaluations of the Staffbase platform in collaboration with our Account Executives

  • Consult customers regarding our APIs, our architecture recommendation and implementation approaches

Requirements

  • You already worked in a similar role, ideally in a Pre-Sales set-up

  • Excellent communication skills in English and enjoyment in working with customers directly

  • Ability to understand technical concepts and effectively communicate them to technical and non-technical people

  • Ability to connect business pain points to technical solutions

  • Hands-on experience in project management

  • Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS

  • Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.

  • Knowledge about security and compliance topics in a SaaS environment is a plus

  • You are a highly motivated, driven and self-starting individual who loves to work in a diverse and international team

  • You are a team player and celebrate the success of your Staffbase fellows as much as your own